FAQs

FAQs are a useful way to increase the customer experience and their queries related products and services.

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Description

Details

FAQ Gives ability to customer to have their questions answered proficiently and quickly by this extension. This extension increase search engine ranking which improves online presence, overall customer experience. FAQ help you to cut down support cost.
From admin panel, store owner can manage Questions and answers, as well as categorized. FAQ extension is compatible with most of all Community version of magento.

Features

  • Facility for customers with common questions and answers while they are using the system
  • Easy search function makes extension easy to use for customers to find answers for frequently asked questions
  • Define groups of questions from back end
  • Easy and convenient configuration from back end
  • Provide a link to display the most frequently asked questions and category-based questions
  • Multi languages and multi store support


Installation

  • Open your admin panel and go to system->Magento Connect->Magento Connect Manager
  • Under Direct package upload tab click on browse button and upload Kodematix_Faq-1.1.0.tgz file
  • OR under Install New Extensions tab paste the extension key and click on the install
  • Goto Admin panel and refresh cache(From: System->Cache Management)
  • Log out from admin panel and login again
  • After successful installation you can see Kodematix Extensions in your top menu in admin panel
  • Under that you can see the FAQ extension and setting
  • You can access FAQ from front end i.e. www.yourdomain.com/faq

 

Demo:

  • Front-End

http://demo.kodematix.com/extension/faq

  • Back-End:

http://demo.kodematix.com/extension/admin

User:demo Password :demo123

Reviews

Customer Reviews

2 Reviews "FAQs"

Easy To Manage...!!
Callum March 13, 2015
Price
Value
Quality
Using this extension you can directly deal with the user and solve the issues. The best part is that the questions and answers are visible to everyone, so that if anyone else is facing the same issue then it can be quickly sorted out.
Excellent Extension
William March 11, 2015
Value
Quality
Price
Using this extension is the best way to reduce the communication gap between the customer and store owner. They can easily clear all the confusions and difficulties. Interacting through this way also cut down the support cost.

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